Terms of Service
Last Updated: July 14, 2026
Welcome to Dhongerbakso. By accessing our website, social media, WhatsApp, or other services, you agree to the following Terms of Service.
Use of Services
By interacting with our platforms, you agree to:
- Provide accurate and complete information when placing orders.
- Use our services lawfully and responsibly.
- Refrain from engaging in any fraudulent or abusive activities.
Products and Pricing
We strive to provide accurate product descriptions and pricing. However, errors may occasionally occur. We reserve the right to:
- Correct any pricing or descriptive errors.
- Refuse or cancel orders when deemed necessary.
- Modify products and update prices without prior notice.
Orders and Payments
All orders are subject to acceptance and product availability. We reserve the right to refuse, cancel, or limit order quantities at our sole discretion.
Shipping and Delivery
Delivery times are provided as estimates and may vary depending on your location, courier service operations, adverse weather conditions, and other circumstances beyond our direct control.
Returns and Exchanges
Return and exchange eligibility is subject to our official Exchange Policy. If you have any concerns regarding a received product, please contact our customer care team promptly.
Intellectual Property
All content associated with Dhongerbakso, including logos, images, product descriptions, graphics, and branding materials, remains the exclusive property of Dhongerbakso unless otherwise stated.
Limitation of Liability
To the maximum extent permitted by applicable law, Dhongerbakso shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our website, services, or products.
Changes to Terms
We may update these Terms of Service at any time. Your continued use of our services following any changes constitutes your full acceptance of the revised terms.