Privacy Policy
Last Updated: July 14, 2026
Welcome to Dhongerbakso. We respect your privacy and are committed to protecting your personal information.
Information We Collect
When you interact with Dhongerbakso through our website, social media, or other communication channels, we may collect:
- Name, phone number, and email address
- Delivery address and billing details
- Order details and communication history
How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order updates and notifications
- Improve our products, services, and website experience
- Prevent fraud and unauthorized activities
Information Sharing
We do not sell, rent, or trade your personal information. We only share necessary details with:
- Delivery and logistics partners
- Secure payment service providers
- Legal authorities when strictly required by law
Data Security & Retention
We implement reasonable security measures to protect your information from unauthorized access. We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
Third-Party Services
Our website may integrate with platforms like Facebook, Instagram, WhatsApp, and our payment gateways. These external platforms maintain their own independent privacy policies.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To make a request, please contact our support team.